How to update your personal information
  1. Click Options on the main navigation bar.
  2. Click the Personal Info link.  The information entered at the time of your initial email account sign-up will populate most of the fields.
  3. Update or correct any of the fields.  Required fields are indicated by an asterisk (*).
  4. Click Save when you are satisfied with your changes.  

How to update your preferences

  1. Click Options on the main navigation bar.
  2. Click the Preferences link.
  3. Fill in the Name field.  The value of this field is the name that will appear on all outgoing mail.
  4. Fill in the Reply-To field.  The value of this field is the reply address that will appear on all outgoing mail.
  5. Check the Save Sent Messages checkbox to save copies of all outgoing messages in the Sent folder.

    *Note: It is recommended you uncheck the Save Sent Messages checkbox before you send an attachment because a copy of all outgoing messages will be stored in the Sent folder.  Thus, sending a large attachment may exceed your storage limit and prevent you from receiving incoming mail.  (How to Send Attachments)

  6. Click an option for the Number of messages to display at once field.  The options (10, 20, 40, or 80) control the number of messages listed in each folder per screen.
  7. Click Save.

How to set the detail level of your message headers

  1. Open a message.  (How to access your mail)
  2. Click the Show Full Headers link.  The detailed header information will appear.  Click the link again to show the default header information.

How to change your password

  1. Click Options on the main navigation bar.
  2. Click the Update Password link.
  3. Fill in the Enter Your Old Password field.
  4. Enter your new password in the Choose Your New Password field, and in the Please Confirm Your New Password field.
  5. Click Save.  Your new password will immediately activate.  It is recommended that you write the new password down.

How to retrieve mail from your POP email accounts

Step 1.  Make sure that your Internet Service Provider or company uses a Post Office Protocol (POP3) server.

Step 2.  Configure your mailbox to retrieve mail from your POP accounts.

  1. Click Options on the main navigation bar.
  2. Click the External POP Mail link.
  3. Click Add Pop Account.
  4. Fill in the Pop Server Hostname, POP Account Username, POP Account Password, and the POP Server Port fields. You can get this information from your Internet Service Provider. The Pop Server Port is typically 110.  All four fields are required.
  5. Check the Leave mail on Pop Server checkbox to keep copies of your messages on your POP server.  A blank checkbox will erase all messages from your POP account.
  6. Check the Retrieve new messages only checkbox to only retrieve new messages from your POP account.  A blank checkbox results in retrieving all of the messages in your POP account.
  7. Click Add Pop Account.  A list of the POP Accounts you currently retrieve mail from will appear.
  8. Repeat steps 3-7 for each POP account you wish to retrieve mail from.

Step 3.  Retrieve your mail from your POP Accounts:

  1. Click Inbox on the main navigation bar.  (How to access your mail)
  2. Click the Get External Mail link.   If you receive a POP Mail Retrieval Error upon attempting to connect, click the Check your POP Mail configuration link and verify your settings.

How to setup Email Notification

  1. Click Options on the main navigation bar.
  2. Click the Email Notification link.
  3. Fill in the Receive a notification of new mail at this address field with the address of a second email account.  Leave the field blank to disable the feature.
  4. Specify a preference for the Receive no more than one notification every field.  The options are one hour, four hours, or one day.
  5. Click Save.